Terms of Service

Please read these terms carefully before using GetBack's services

GetBack Terms of Service

Last Updated: June 13, 2025

Please read these Terms of Service (the "Terms") and our Privacy Policy at www.getback.ai/privacy ("Privacy Policy") carefully because they govern your use of the website located at www.getback.ai (the "Site") and services accessible via the Site offered by GetBack.ai ("GetBack"). To make these Terms easier to read, the Site and our services are collectively called the "Services."

Agreement to Terms. By using our Services, you agree to be bound by these Terms. If you don't agree to be bound by these Terms, do not use the Services.

HOW WE COLLECT, ANALYZE AND USE YOUR DATA; PRIVACY POLICY

As part of the Services, we may collect data about you from various sources, including the information you provide when signing up for the Services, your e-mail inbox, your responses to questionnaires provided on the Site, and any other information you provide on the Site. When you open an account to use or access certain portions of the Site or the Services, you must provide complete and accurate information as requested. We analyze this data to effectively provide the Services, which include evaluating and generating reports about your eligibility to participate in class action lawsuits and settlements. Please review our Privacy Policy, which also governs your use of the Services, for information on how we collect, use and share your information.

GetBack provides information about class action lawsuits and settlements as a service, but we do not guarantee the accuracy or completeness of the information and reports made available to you via the Services, and GetBack does NOT provide legal advice. You do not enter any form of attorney-client relationship with GetBack by using our Site or Services. Please consult a lawyer to ensure that the information we provide to you, and your interpretation of it, is appropriate and applicable to your specific circumstances. All information, including blog posts and other writings, on the Site posted by our employees or others (including other users) is personal opinion only and does NOT constitute legal advice from a lawyer.

CHANGES TO THESE TERMS OR THE SERVICES

We may update the Terms from time to time in our sole discretion. If we do, we'll let you know by posting the updated Terms on the Site and/or may also send other communications. It's important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms it means that you accept and agree to the updates. If you don't agree to be bound by the updates, you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

WHO MAY USE THE SERVICES?

You may use the Services only if you are 18 years or older and capable of forming a binding contract with GetBack, and not otherwise barred from using the Services under applicable law.

FEEDBACK

We appreciate feedback, comments, ideas, proposals and suggestions for improvements to the Services ("Feedback"). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you.

YOUR CONTENT

Posting Content

Our Services may allow you to store or share content such as text (in posts or communications with others), files, and documents. Anything (other than Feedback) that you post or otherwise make available through the Services is referred to as "User Content." GetBack does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to your User Content.

Permissions to Your User Content

By making any User Content available through the Services you hereby grant to GetBack a non-exclusive, transferable, worldwide, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Services.

Your Responsibility for User Content

You are solely responsible for all your User Content. You represent and warrant that you have (and will have) all rights that are necessary to grant us the license rights in your User Content under these Terms. You represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Services, nor any use of your User Content by GetBack on or through the Services will infringe, misappropriate or violate a third party's intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Removal of User Content

You can remove your User Content by specifically deleting it. You should know that in certain instances, some of your User Content (such as posts or comments you make) may not be completely removed and copies of your User Content may continue to exist on the Services. To the maximum extent permitted by law, we are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Content.

GETBACK'S INTELLECTUAL PROPERTY

We may make available through the Services content that is subject to intellectual property rights. We retain all rights to that content.

GENERAL PROHIBITIONS AND GETBACK'S ENFORCEMENT RIGHTS

You agree not to do any of the following:

  • Post, upload, publish, submit or transmit any User Content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;
  • Use, display, mirror or frame the Services or any individual element within the Services, GetBack's name, any GetBack trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without GetBack's express written consent;
  • Access, tamper with, or use non-public areas of the Services, GetBack's computer systems, or the technical delivery systems of GetBack's providers;
  • Attempt to probe, scan or test the vulnerability of any GetBack system or network or breach any security or authentication measures;
  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by GetBack or any of GetBack's providers or any other third party (including another user) to protect the Services;
  • Attempt to access or search the Services or download content from the Services using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by GetBack or other generally available third-party web browsers;
  • Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
  • Use any meta tags or other hidden text or metadata utilizing a GetBack trademark, logo URL or product name without GetBack's express written consent;
  • Use the Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;
  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive or false source-identifying information;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services;
  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
  • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;
  • Impersonate or misrepresent your affiliation with any person or entity;
  • Violate any applicable law or regulation; or
  • Encourage or enable any other individual to do any of the foregoing.

GetBack is not obligated to monitor access to or use of the Services or to review or edit any content. However, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any content, including User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

DMCA/COPYRIGHT POLICY

GetBack respects copyright law and expects its users to do the same. It is GetBack's policy to terminate in appropriate circumstances account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Please see GetBack's Copyright Policy, for further information.

LINKS TO THIRD PARTY WEBSITES OR RESOURCES

The Services may allow you to access third-party websites or other resources. We provide access only as a convenience and are not responsible for the content, products or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party resources.

TERMINATION

We may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account, at our sole discretion, at any time and without notice to you. You may cancel your account at any time by sending us an email at info@getback.ai. Upon any termination, discontinuation or cancellation of the Services or your account, the following Sections will survive: 7(b), 7(c), 7(e), 8, 11, 12, 13, 14, 15, and 16.

WARRANTY DISCLAIMERS

THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any information or content on the Services, including whether you will be eligible to participate in a class action or class action settlement.

INDEMNITY

You will indemnify and hold GetBack and its officers, directors, employees and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Services, (b) your User Content, or (c) your violation of these Terms.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER GETBACK NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GETBACK OR ITS SERVICE PROVIDERS HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL GETBACK'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING FROM ALL CLAIMS UNDER OR RELATED TO THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE GREATER OF THE AMOUNTS ACTUALLY PAID BY YOU OR ARE PAYABLE BY YOU TO GETBACK FOR USE OF THE SERVICES OR ONE HUNDRED DOLLARS $100.00.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN GETBACK AND YOU.

GOVERNING LAW AND FORUM CHOICE

These Terms and any action related thereto will be governed by the laws of the State of New York, without regard to its conflict of laws provisions and the jurisdiction for all disputes under these Terms will be the state and federal courts located in New York, New York, and you and GetBack each waive any objection to jurisdiction and venue in such courts.

GENERAL TERMS

Reservation of Rights

GetBack and its licensors exclusively own all right, title and interest in and to the Services, including all associated intellectual property rights. You acknowledge that the Services are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.

Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between GetBack and you regarding the Services, and these Terms supersede and replace all prior oral or written understandings or agreements between GetBack and you regarding the Services. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. Except where provided by applicable law in your jurisdiction, you may not assign or transfer these Terms, by operation of law or otherwise, without GetBack's prior written consent. Any attempt by you to assign or transfer these Terms absent our consent or your statutory right, without such consent, will be null. GetBack may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Notices

Any notices or other communications provided by GetBack under these Terms will be given: (i) via email; or (ii) by posting to the Site. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Text Messaging

We may offer you the chance to enroll to receive recurring SMS/text messages from GetBack. You may enroll to receive text messages about account-related news and alerts through your account management settings. By enrolling in GetBack's SMS/text messaging service, you agree to receive text messages from GetBack to your mobile phone number provided, and you certify that your mobile number provided is true and accurate and that you are authorized to enroll the designated mobile number to receive such texts. You acknowledge and agree that the texts may be sent using an automatic telephone dialing system and that you are responsible for any fees or other charges that your wireless carrier may charge for any related data, text or other messages services, including for short message service. Please check your mobile service agreement for details or applicable fees as Message and Data rates may apply. GetBack is not responsible for any delays upon sending or receiving text messages, or any undelivered text messages or for carriers that are not supported. To unsubscribe from text messages at any time, you can update your notification preferences in your account settings. You consent that following such a request to unsubscribe, you may receive one final text message from GetBack confirming your request. For help, contact us at info@getback.ai.

Waiver of Rights

GetBack's failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of GetBack. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

CONTACT INFORMATION

If you have any questions about these Terms or the Services, please contact GetBack at info@getback.ai.